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Privacy Policy

Privacy Policy:

International Mercy For Orphans Foundation (Mercy for Orphans) understands the importance of your privacy, and Mercy for Orphans feels that protecting the privacy of our donors is one of our most important jobs.

When we refer to "personal information", we mean any information about an identifiable individual, whether it concerns your email address, where you live, or your interests. We feel that it is your right to be able to give in a safe and secure environment, and to know how your personal information is being used.

As a result, Mercy for Orphans has created this Privacy Policy in order to explain why we collect certain personal information and how we strive to ensure the protection of your personal privacy within the framework of our website. In that regard, this Privacy Policy discloses our information gathering and dissemination practices.

This Privacy Policy is designed to comply with applicable privacy legislation in Canada.

Those individuals protected by this Privacy Policy include donors, sponsors, partners, volunteers, recipients and other individuals and or entities who/that interact with us. This Privacy Policy applies only to information collected during the course of charitable activities.

Mercy for Orphans assures you that the identity of all who contact us through this website is kept confidential and we will never sell or exchange that information to any third party, unless required to do so by Law, or subpoena or order from a legitimate court, police agency, the Canada Revenue Agency (CRA), or if requested by a credit card issuer in the case of a dispute. We are required to store your personal information by the CRA. It also helps protect you in the case of a lost or missing receipt, because we can reissue a receipt for your tax purposes. Regardless, should it become absolutely necessary to share your personal information, Mercy for Orphans will demand reasonable assurance that third parties will protect your information in conformity with our privacy practices.

If this Privacy Policy does not address a specific situation, individuals are expected and requested to contact Mercy for Orphans for clarification.

Your privacy is very important to us.

Information we collect:

Mercy for Orphans may collect from you the following information: your name, postal address, email address, and if applicable, your gift information, the whole on a secure Internet form. Credit card numbers and other sensitive financial information are only used for the processing of the intended gift and are destroyed following this use.

All information provided to Mercy for Orphans is transmitted using Secure Socket Layer (SSL) encryption. SSL is a proven coding system that allows your internet browser to encrypt data before you send it to us. Mercy for Orphans further endeavours to protect your account information by placing said information on a secure portion of our website that is only accessible by certain qualified employees of Mercy for Orphans.

The Mercy for Orphans Internet site and/ or the web servers hosting the Mercy for Orphans website may utilize a program commonly called a cookie to track activity within our site and/or to record the IP address of visitors. If and when this type of program is used, it is simply to monitor general activity on the site, to improve the site design or to enhance the site by allowing you to take part in special member services. It is never used to collect personal information about you or your visits.

The use of cookies makes web-surfing easier by performing certain functions such as saving your passwords or your personal preferences regarding your use of the particular web site. Your browser is likely configured to accept cookies. However, if you prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies.

If you provide your postal address and/or email address (by signing up for newsletters, etc.), our staff may contact you to resolve a customer service issue or you may receive information about us and/or our programs from time to time. You will always have the option to remove your postal address and/or email address by contacting us using our telephone number (1-613-890-4749) or by making a request to info@mercyfororphans.ca.

Mercy for Orphans also treats your name, postal address and email address as confidential information and does not rent, sell or give it to any other charity, business or organization.

Third Party Websites:

In some cases, links to other charitable organizations or causes may appear on our website. In these cases, following the link will take you out of Mercy for Orphans’ website. These third party websites are not covered by the Mercy for Orphans Privacy Policy. Please note that when you click on one of these links you are entering another website for which Mercy for Orphans has no responsibility.
Changes of Privacy Policy:
Although certain conditions may require changes in this Privacy Policy, we would like to assure you that these changes will never effect the security of your information and we will never rent, sell or exchange that information to a third party.

Donation Security:
Mercy for Orphans treats personal data, including your credit card information, with the utmost care and respect. Personal information, whatever its form, will be protected by security safeguards appropriate to the sensitivity of the information. The safeguards will protect personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. To ensure the security of credit card and personal information, this website employs industry-standard security methods, including the Secure Socket Layers (SSL) protocol for the encryption of transmitted data.
Mercy for Orphans goes to great lengths to protect the confidentiality and integrity of any personal information you share with us over the Internet.
If you have any questions about our Web security procedures, please email us at info@mercyfororphans.ca

Refund Policy:
We view your donation made to Mercy for Orphans not as corporate income, but as your personal gift to God for the poor. Should you have a concern about how your gift is used, or experience a rare problem in processing your donation, we will be happy to address your questions and take every reasonable measure to rectify any problem that may have occurred. Should you still wish to retract your gift, simply contact us at info@mercyfororphans.ca

Correcting Inaccurate Information:
Although Mercy for Orphans prides itself on a high level of customer service, there may be occasions where inaccurate information has been recorded and used in some form of communication with you or your family. Individuals are encouraged to provide updates to their personal information as changes occur, to enable us to continue to provide services to them. The personal information of customers can be reviewed and modified by contacting us. We want to correct these errors to better serve you. You can contact us for this or any other need at:

info@mercyfororphans.ca